I can no longer attend, is my registration fee refundable?

Tickets purchased on or before January 31, 2025, are eligible for a refund. Tickets purchased after January 31, 2025, will only be refunded under specific conditions due to unavoidable emergencies. Delegates must provide valid documentation to support their inability to attend the Congress. The refund will be handled on a case-by-case basis. In addition, Refunds will be partial, as ICN does not cover credit card processing fees. The refunded amount will be the ticket price minus the credit card processing fees.